We make every effort to accurately describe our products to help you decide if it meets your need. In the event you should receive an item that was not what you expected please feel free to return it to us. We will gladly refund your purchase price when we receive the item in sellable condition within 30 days of purchase.
Instructions for Returns
Please comply with the following instructions:
- Include a copy of your invoice. If you purchased by credit card, include the credit card information on the invoice. Be sure we have your phone number.
- Package the item with sufficient protective material to avoid damage in transit. Put books in a box so it can not be folded by the postal service.
- Ship to Tender Heart Press, P.O. Box 13421 Odessa, Texas 79768
- Tell us why you are returning the item. This may help us to refine our product descriptions to better serve our customers.
- Items received in unsalable conditions may be returned to you or assessed a 25% fee.