Return Policy
We make every effort to accurately describe our products
to help you decide if it meets your need. In the event
you should receive an item that was not what you
expected please feel free to return it to us. We will
gladly refund your purchase price when we receive the
item in sellable condition within 30 days of purchase.
Instructions for
Returns
Please comply with the following instructions:
- Include a copy of your invoice. If you purchased
by credit card, include the credit card information
on the invoice. Be sure we have your phone number.
- Package the item with sufficient protective
material to avoid damage in transit. Put books in a
box so it can not be folded by the postal service.
- Ship to
Tender Heart Press, P.O. Box 13421 Odessa, Texas 79768
-
Tell us why you are returning the item. This may
help us to refine our product descriptions to better
serve our customers.
- Items received in
unsalable conditions may be
returned to you or assessed a 25% fee.
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